Coffee Quiz , 1 of 10 Coffee Quiz
1. 1. What are the two types of coffee beans grown for commercial trade? , 1 of 5 1. What are the two types of coffee beans grown for commercial trade?
2. 4. A cafe mocha is made up of these ingredients (choose all that apply) , 2 of 5 4. A cafe mocha is made up of these ingredients (choose all that apply)
3. 2. Arabica beans are higher in oil and sugar content, than Robusta beans., 3 of 5 2. Arabica beans are higher in oil and sugar content, than Robusta beans.
4. 3. Match each coffee shop “tools of the trade” with its purpose , 4 of 5 3. Match each coffee shop “tools of the trade” with its purpose
5. 5. The size of the beans determines the type of preparation: (brewed coffee, espresso etc.) , 5 of 5 5. The size of the beans determines the type of preparation: (brewed coffee, espresso etc.)
Ice Cream Quiz , 2 of 10 Ice Cream Quiz
1. 1. To consider a frozen confection “ice cream” it must contain at least _______% butterfat, 1 of 6 1. To consider a frozen confection “ice cream” it must contain at least _______% butterfat
2. 2. Sherbet is a dairy free frozen treat made with fruit puree, 2 of 6 2. Sherbet is a dairy free frozen treat made with fruit puree
3. 3. Hudsonville Creamery was started by …., 3 of 6 3. Hudsonville Creamery was started by ….
4. 4. Ashby’s Sterling ice cream began in 1984 with __________ flavors, 4 of 6 4. Ashby’s Sterling ice cream began in 1984 with __________ flavors
5. 5. Two founding fathers who were known for their love of ice cream were , 5 of 6 5. Two founding fathers who were known for their love of ice cream were
6. 6. Ice cream cones were made popular at soda fountains in the early 1900’s , 6 of 6 6. Ice cream cones were made popular at soda fountains in the early 1900’s
Dress Code Scene , 3 of 10 Dress Code Scene
1. Milkhouse Café Basics #1 – Dress code, 1 of 1 Milkhouse Café Basics #1 – Dress code
Coffee , 4 of 10 Coffee
How to Wow Quiz, 5 of 10 How to Wow Quiz
1. 1. Match the hand dipped ice cream size to the correct scoops , 1 of 5 1. Match the hand dipped ice cream size to the correct scoops
2. 2. How many punches on the loyalty card earns a customer a free single? , 2 of 5 2. How many punches on the loyalty card earns a customer a free single?
3. 3. Which of these statements are true about the dress code? (choose all that apply) , 3 of 5 3. Which of these statements are true about the dress code? (choose all that apply)
4. 4. A single cone can have more than one flavor , 4 of 5 4. A single cone can have more than one flavor
5. 5. A few ways that the Milkhouse “WOW’s customers are (select all that apply) , 5 of 5 5. A few ways that the Milkhouse “WOW’s customers are (select all that apply)
Ice Cream , 6 of 10 Ice Cream
1. New Volunteer/Employee Training , 1 of 57 New Volunteer/Employee Training
2. Before You Begin… , 2 of 57 , activeBefore You Begin…
3. Before You Begin – PC or Laptop , 3 of 57 Before You Begin – PC or Laptop
4. Before You Begin – Mobile Device , 4 of 57 Before You Begin – Mobile Device
5. Welcome!, 5 of 57 Welcome!
6. (PHOTO OF MH), 6 of 57 (PHOTO OF MH)
7. The Milkhouse Café Offers, 7 of 57 The Milkhouse Café Offers
8. What Our Customers are Saying on Facebook, 8 of 57 What Our Customers are Saying on Facebook
9. We don’t just think we have the best sundae in the Blue Water area, we have the award to prove it , 9 of 57 We don’t just think we have the best sundae in the Blue Water area, we have the award to prove it
10. So… the Milkhouse, 10 of 57 So… the Milkhouse
11. Great People!!, 11 of 57 Great People!!
12. The Most Important Part , 12 of 57 The Most Important Part
13. Scoops of Ice Cream and Love , 13 of 57 Scoops of Ice Cream and Love
14. What’s Next…, 14 of 57 What’s Next…
15. How to Wow objectives , 15 of 57 How to Wow objectives
16. How to wow #2, 16 of 57 How to wow #2
17. How to Wow #2 photo, 17 of 57 How to Wow #2 photo
18. How to Wow #3, 18 of 57 How to Wow #3
19. Hand-Dipped Sizes , 19 of 57 Hand-Dipped Sizes
20. How to WOW #4 Loyalty Punch Card , 20 of 57 How to WOW #4 Loyalty Punch Card
21. How to Wow #5 teamwork , 21 of 57 How to Wow #5 teamwork
22. How to Wow quiz screen, 22 of 57 How to Wow quiz screen
23. Coffee Training, 23 of 57 Coffee Training
24. Coffee – Journey from Cherry to Cup, 24 of 57 Coffee – Journey from Cherry to Cup
25. Two Major Types of Beans Are Sold Commercially : Robusta and Arabica, 25 of 57 Two Major Types of Beans Are Sold Commercially : Robusta and Arabica
26. Map Summary , 26 of 57 Map Summary
27. Arabica – The bean of choice, 27 of 57 Arabica – The bean of choice
28. Knowledge Check – Are you smarter than a barista?, 28 of 57 Knowledge Check – Are you smarter than a barista?
29. Pick One, 29 of 57 Pick One
30. Pick Many, 30 of 57 Pick Many
31. Coffee Shop: Tools of the trade, 31 of 57 Coffee Shop: Tools of the trade
32. Coffee espresso – it’s all about the grind, 32 of 57 Coffee espresso – it’s all about the grind
33. Coffee Shop: Tools of the trade, 33 of 57 Coffee Shop: Tools of the trade
34. transition slide , 34 of 57 transition slide
35. A great drink starts with great espresso, 35 of 57 A great drink starts with great espresso
36. Building Espresso Drinks, 36 of 57 Building Espresso Drinks
37. Drag and Drop V latte , 37 of 57 Drag and Drop V latte
38. cappuccino , 38 of 57 cappuccino
39. Drag and Drop Mocha , 39 of 57 Drag and Drop Mocha
40. Drag and Drop Americano , 40 of 57 Drag and Drop Americano
41. Recommend and Americano, 41 of 57 Recommend and Americano
42. Other drinks, 42 of 57 Other drinks
43. Coffee Quiz, 43 of 57 Coffee Quiz
44. Ice Cream Training, 44 of 57 Ice Cream Training
45. Meet Brandon – Ice Cream Expert , 45 of 57 Meet Brandon – Ice Cream Expert
46. Pick One, 46 of 57 Pick One
47. Ice Cream, 47 of 57 Ice Cream
48. Ice cream in America, 48 of 57 Ice cream in America
49. A treat for the elite, 49 of 57 A treat for the elite
50. Ice Cream history dial, 50 of 57 Ice Cream history dial
51. What makes ice cream “ice cream”?, 51 of 57 What makes ice cream “ice cream”?
52. Ice Cream’s Cousins (click on each word to learn more), 52 of 57 Ice Cream’s Cousins (click on each word to learn more)
53. Serving THE BEST, 53 of 57 Serving THE BEST
54. Hudsonville Ice Cream, 54 of 57 Hudsonville Ice Cream
55. Ashby’s Sterling Ice Cream, 55 of 57 Ashby’s Sterling Ice Cream
56. The Milkhouse Ice Cream and Custard Menu, 56 of 57 The Milkhouse Ice Cream and Custard Menu
57. Ice Cream Quiz, 57 of 57 Ice Cream Quiz
Introduction , 7 of 10 Introduction
1. New Volunteer/Employee Training , 1 of 9 New Volunteer/Employee Training
2. Welcome!, 2 of 9 Welcome!
3. (PHOTO OF MH), 3 of 9 (PHOTO OF MH)
4. The Milkhouse Café Offers, 4 of 9 The Milkhouse Café Offers
5. What Our Customers are Saying on Facebook, 5 of 9 What Our Customers are Saying on Facebook
6. We don’t just think we have the best sundae in the Blue Water area, we have the award to prove it , 6 of 9 We don’t just think we have the best sundae in the Blue Water area, we have the award to prove it
7. So… the Milkhouse, 7 of 9 So… the Milkhouse
8. Great People!!, 8 of 9 Great People!!
9. What’s Next…, 9 of 9 What’s Next…
How to Wow , 8 of 10 How to Wow
1. How to Wow objectives , 1 of 5 How to Wow objectives
2. Hand-Dipped Sizes , 2 of 5 Hand-Dipped Sizes
3. How to WOW #4 Loyalty Punch Card , 3 of 5 How to WOW #4 Loyalty Punch Card
4. How to Wow #5 teamwork , 4 of 5 How to Wow #5 teamwork
5. How to Wow quiz screen, 5 of 5 How to Wow quiz screen
Coffee , 9 of 10 Coffee
Ice Cream , 10 of 10 Ice Cream

Milkhouse Orientation for Employees v2